Terms & Conditions
1.1. RITA Fine Jewelry/Service Provider/Seller
Title: RITA Fine Jewelry.
E-mail: [email protected]
1.2. Purchaser/ Customer:
A user who purchases goods or services throughout RITA Fine Jewelry website www.ritafinejewelry.com, hereinafter will be reffered as PURCHASER.
ARTICLE 2- Subject of the Agreement:
The subject of this contract is to determine the rights and responsibilities of the parties in accordance with the provisions of the Regulation on Distance Agreements regulated as per Consumer Protection Law No 4077 with respect to the distance sale of the services or/and goods that the PURCHASER has ordered from the RITA Fine Jewelry www.ritafinejewelry.com website via electronic form.
PURCHASER agrees that the RITA Fine Jewelry has been truthfully given all the preliminary information about the service subject to sale in the form of sales price, payment.
SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 – CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at [email protected] or mailing us at RITA Fine Jewelry, Ömerpaşa sok No:19/19 Göztepe Kadıköy İstanbul /Turkey
SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 – WooCommerce
Our store is hosted on WooCommerce Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through WooCommerce’s data storage, databases and the general WooCommerce application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then WooCommerce stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read WooCommerce’s Terms of Service https://automattic.com/privacy/
SECTION 5 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at
SECTION 6 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 7 – COOKIES
Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows WooCommerce to store information about your session (referrer, landing page, etc).
_WooCommerce_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_WooCommerce_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
PREF, persistent for a very short period, Set by Google and tracks who visits the store and from where
SECTION 8 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at [email protected]
RITA Fine Jewelry, Ömerpaşa sok No:19/19 Göztepe Kadıköy İstanbul /Turkey, etc. including all kinds of contact information, characteristics of the services/goods subject to sale and tax, and accepts and declares that the order is given on such terms www.ritafinejewelry.com web site is an integral part of this contract that the invoice for the preliminary information and actual shopping.
ARTICLE 3- Contractual Service/Payment Information
The services or goods that have been paid in electronic form and ordered and the billing information for the PURCHASER are as follows. The person/institution to be billed and the person /institution information of the contractor have to be matched. The PURCHASER agrees that the information provided below is complete and accurate.
RITA Fine Jewelry cannot be held responsible for damages caused by incorrect/incomplete information provided by the PURCHASER. The RITA Fine Jewelry has the right to refuse or withdraw to provide the service or goods if it believes that the information does not match with the reality.
ARTICLE 4 – Contract Date and Force Major:
The date of the contract is the day that the purchaser pays the price of the goods or service he / she wants to receive.
Any disabling circumstances (disaster, terror, strike, technical failure, changing legislative provisions and similar situations) that are impossible to fulfill the obligations of the PURCHASER or the RITA Fine Jewelry shall be accepted as force majeure. The affected party is obliged to make a written statement to the other party as soon as possible. The parties will not have any responsibility for failing to fulfill their obligations as the cause of the force or cause continues. Continuation of force majeure/reasons for 30 days gives the parties the right to terminate the contract unilaterally.
ARTICLE 5- General Terms and Conditions
5.1. PURCHASER acknowledges that the main items of the products shown at the INTERNET SITES are the information about the basic qualities, the selling price and the form of payment and the preliminary information about the service and that they give the necessary confirmation for sale in the electronic environment.
5.2. RITA Fine Jewelry cannot be held responsible if the person or entity whom the product or service is directed to another person/organization other than the PURCHASER does not accept the service.
5.3. The contract approved by the PURCHASER during shopping from the INTERNET SITES is valid in all cases.
However in case of the request of the RITA Fine Jewelry during the delivery of the PRODUCT/GOODS or SERVICE, the PURCHASER is obliged to sign a printed copy of this Contract; the PRODUCT delivery or SERVICE may not be performed.
5.4. PURCHASER must completely pay the amount of the PRODUCT/GOODS or SERVICE before receiving the delivery if RITA Fine Jewelry has not noticed otherwise in written. If the amount of the goods or Service is not paid firstly to the RITA Fine Jewelry, the RITA Fine Jewelry may unilaterally cancel the contract and may not deliver or fulfill the PRODUCT / SERVICE.
5.5. In case the Bank/Financing institution does not pay the price of the product/service to the RITA Fine Jewelry due to any reason after the performance of the RITA Fine Jewelry, PRODUCT / SERVICE shall be returned to RITA Fine Jewelry by the PURCHASER within 3 days at the latest on the PURCHASER’s expense. All other legal and legal rights, including pursuing to the purchase arising from RITA Fine Jewelry PRODUCT/SERVICE, are reserved. In order to avoid hesitation; Credit cards, installment cards, etc., such as banks and financial institutions term/installment payment facilities provided by the issuing institutions are a credit and/or installment payment facility provided directly to the named institution; the sales of the product / service which takes place in this frame and the price of the RITA Fine Jewelry has been completely collected is not considered as installment sale due to the parties of this Contract. The legal rights of the RITA Fine Jewelry in cases where the RITA Fine Jewelry is legally regarded as sales in installments (including the right to terminate the contract and / or to pay the entire remaining debts together with the default interest if the installments are not paid) are present and reserved.
ARTICLE 6- Rights and Obligations of RITA Fine Jewelry:
6.1. RITA Fine Jewelry, Law No. 4077 on the Protection of Consumers and By-law Related to Distance Agreements Accept and undertake to fulfill its obligations under the provisions of the Regulations completely outside of force majeure.
6.2. Because of system-based errors or omissions www.ritafinejewelry.com cannot be held responsible for incorrect pricing. RITA Fine Jewelry is also exempt from any errors that may arise from the system, design or incoming cyber-attacks on the website. RITA Fine Jewelry cannot be held responsible for the victimization of the PURCHASER due to system-based faults.
6.4. www.ritafinejewelry.com charges the price of their services via Virtual POS. It is necessary to complete the payment in order to start benefiting from the services. The date of delivery of the services is determined separately for each service and the RITA Fine Jewelry gives detailed information about procuring itself when the PURCHASER receives the order.
ARTICLE 7- PURCHASER’s Rights and Obligations:
7.1. The PURCHASER agrees and undertakes to fulfill its obligations completely except for reasons of force majeure.
7.2. The PURCHASER shall be deemed to have accepted the contractual obligations to which it has placed an order and paid the service fee.
7.3. The PURCHASER agrees and acknowledges that the RITA Fine Jewelry can access all contact information from the www.ritafinejewelry.com website.
7.4. The PURCHASER agrees and acknowledges that he has read and understood the information from the website www.ritafinejewelry.com which contains precautions against possible situations, precautions and payment terms with the services.
7.5. The PURCHASER has the right to give up on the same day he/she has ordered from the services or goods he/she purchased. In this case, if the invoice is canceled, the invoice will be returned and the invoice will be returned to the RITA Fine Jewelry.
7.6. All legal liabilities arising from the purchase or sale of the PRODUCT / SERVICE between the parties or between the parties shall be borne by the PURCHASER (including stamp duty of the contractor) and other risks.
ARTICLE 8- Order / Payment Procedure:
Order: After the service which the purchaser wants to purchase confirms the TL including VAT, the process starts from POS of the related bank card.
If any trouble occurs during the payment process or if there is any problem with the credit card, the PURCHASER will be notified. If it is deemed necessary, the PURCHASER may ask for a meeting with the bank to resolve the problem. The RITA Fine Jewelry obligation to meet the demand begins when the corresponding service is paid for.
In case of failure to supply the payment service for a justifiable reason, a similar service is provided in the direction of the PURCHASER’s selection by informing the PURCHASER without losing time. The PURCHASER may prefer this method or give up the service he wants to receive and ask for the fee.
In cases where it is impossible to fulfill the delivery obligation of the contractual product and service, the total amount that the PURCHASER has been informed by paying the condition and any documents that put it under debt are returned to him and the contract is canceled. In such a case, PURCHASER INSURANCE will not be liable for any additional material and moral damages.
In www.ritafinejewelry.com the sales prices of services are collected via wire transfer or via Virtual POS. The credit card information used for payment made via virtual POS is encrypted with SSL technology; the system offers the necessary infrastructure to provide privacy and security. Users who do not want to make payments via Virtual POS can also make the payment of the services via money order / EFT. The PURCHASER can make a call via any bank. If the payment is made through EFT, the obligation to provide the service is taken into consideration when the payment goes to the account of RITA Fine Jewelry. The sender information for the transfer and / or EFT must be the same as the information on the bill and the reservation detail must be indicated as a note.
The PURCHASER agrees, declares and undertakes that if the payment has been made by credit card, he will confirm the related interest rates separately from the information bank related to default interest and that the provisions related to interest and default interest will be applied within the scope of “Credit Card Agreement” between the Bank and the PURCHASER.
ARTICLE 9- Product Delivery, Service Procedure
The Product or service shall be activated before the purchaser pays and the Supplier has approved the transaction and has not exceeded the agreed delivery date of the selected product or service. This period may be extended by not more than 10 (ten) business days provided that the reason for the purchase is notified in advance.
In the event of any problem with the availability of the products / products or services within the specified days, the PURCHASER agrees to notify the Customer Service of the Inborn Advertiser without delay.
ARTICLE 10- Procedure for Product Returns, Service Cancellation and Withdrawal
Product / Service Return:
The PURCHASER shall have the right to withdraw from the contract without any justification and without penal terms within 14 (fourteen) days after the product/service has been ordered (after being issued and made available on behalf of the PURCHASER). The right to withdraw starts from the day the product / service is ordered. In order to be able to do it in accordance with the General Procedural Code numbered 385, it is necessary to fill in the completed return parts of the invoice sent to the PURCHASER completely and correctly and then to sign a copy and send it to RITA Fine Jewelry. The expense of the bill to the RITA Fine Jewelry will be provided by the PURCHASER.
The purchaser is not entitled to withdraw for products that are prepared in line with their wishes and/or their personal needs.
In case of withdrawal from the goods or service purchased by PURCHASER, the RITA Fine Jewelry shall return to the consumer any documents which, if received within 10 (ten) working days at the latest, upon receipt of the invoice containing the notice of withdrawal, will cause the total amount,
The fact that there is a force majeure that cannot be refuted is not a barrier to the PURCHASER’s right to withdraw. In such a case, the RITA Fine Jewelry will compensate for the loss by deducting the amount returned.
Requests for the return of products / services must first be communicated to customer service. After the customer service receives the request for refund, the service will be stopped and the relevant service will then be sent to the TOTAL PURCHASER. In the case of payment made by credit card, the RITA Fine Jewelry pays or deducts the payment to the bank. The refund conditions for each bank regarding the refund period of the credit card replies are valid.
İn case of detection of any loss or damages arising from PURCHASER, RITA Fine Jewelry may refuse the withdrawal completely or partially.
ARTICLE 11 – Confidentiality:
Any information that belongs to this contract with the PURCHASER shall not be shared with third parties except for administrative/legal obligations. In forensic investigations, the RITA Fine Jewelry has to share the information requested with the relevant authorities.
Purchaser credit card information is not stored in any way. This information is used to securely transmit the information to the relevant bank at the time of collection and it is deleted from all data after this process.
The information such as the e-mail address, mailing address and telephone belonging to the PURCHASER shall only be used by the RITA Fine Jewelry in order to inform the PURCHASER (promotion, new service promotion etc.).
ARTICLE 12 – Authorized Courts and Execution Offices in Case of Dispute
This contract is the subject to Turkish Law, in case of dispute arising from the application of this contract, İstanbul Courts and executive offices are authorized.
In the event of placing an order, the PURCHASER shall be deemed to have fully accepted all the terms of this contract.
This contract is issued in a single copy and, if requested, an approved copy may be given to the PURCHASER.
Caddebostan, Bağdat Cd. No:270, 34728 Kadıköy/İstanbul